Spider Farmer will provide warranty service through the following options, which are only available in the Thailand, Canada, United States, United Kingdom, European Union, and Australia.
1. You can initiate a return or exchange within 30 days of delivery by providing proof of purchase. Grow tents must be in their original condition. Spider Farmer will bear the shipping cost for return or replacement.
2. If a defect arises within 2 years, Spider Farmer will provide free after-sale service. If a customer returns a Product or part that is ineligible for service, Spider Farmer will charge the customer credit card/Paypal for the authorized amount.
3. The LED lights purchased for 2 to 5 years can get free accessories or a trade-in allowance.